Privacy Policy

Information we collect

Information you provide to us

• Contact details such as your name, email address, phone number, and mailing address, for example when you book a meeting, download a guide, or fill out a form.
• Business and investment details such as your company name, entity information, industry, time in business, revenue, real estate portfolio, deal information, and capital goals.
• Financial and credit information such as income, assets, debts, bank statements, tax documents, and credit reports or credit profile details, provided by you or obtained with your authorization.
• Identity information such as date of birth, government issued identification, and Social Security number, when required by a lender or funding partner to process an application you have authorized.
• Communications including emails, messages, call notes, and, where permitted by law and with any required notice, call recordings.

Information collected automatically

• Device and browser information, IP address, general location, pages viewed, referring pages, and the date and time of your visit.
• Information collected through cookies, pixels (including the Meta Pixel), and similar technologies, described in the Cookies and tracking section below.

Information from other sources

We may receive information from credit bureaus (with your authorization), lenders and funding partners, advertising and lead platforms, public records, and people who refer you to us.

How we use your information

• To respond to inquiries, schedule and hold consultations, and deliver resources you request.
• To evaluate your credit profile, financial position, and goals, and to design a capital strategy.
• To prepare, submit, and follow up on financing applications you authorize.
• To communicate with you by phone, email, and text message about your inquiry or engagement, and, where you have consented, about offers and updates.
• To operate, secure, analyze, and improve our website and services, and to measure our advertising.
• To comply with legal obligations, resolve disputes, enforce our agreements, and prevent fraud.

How we share your information

We do not sell your personal information for money. We share it only as described below:

• Lenders and funding partners. With your authorization, we share the information needed for lenders, financial institutions, and funding partners to review and process applications on your behalf. Their use of your information is governed by their own privacy policies.
• Service providers. Companies that help us run our business, such as CRM and scheduling software, email and text messaging providers, document storage, payment processing, and IT and security vendors. They may use your information only to perform services for us.
• Advertising and analytics partners. Partners such as Meta receive information about your use of our website through cookies and pixels to help us measure and deliver advertising.
• Professional advisors such as attorneys, accountants, and auditors.
• Legal and safety. When required by law, subpoena, or court order, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business.
• With your consent or at your direction.

Text messaging

If you provide your mobile number and consent to receive text messages, we may send you messages about appointments, your inquiry or engagement, and, if you opted in, updates and offers. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase.

Reply STOP at any time to opt out, or HELP for help. You can also contact us at support@malohncapital.com or (646) 809-5505.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all categories of sharing described in this policy and will not be shared with any third parties, except service providers that deliver messages on our behalf.

Cookies and tracking technologies

We use cookies, pixels, and similar technologies to keep the website working, understand how visitors use it, and measure and personalize advertising. This includes the Meta Pixel, which lets Meta collect information about your visit to show you relevant ads on its platforms.

You can block or delete cookies in your browser settings, and you can manage ad preferences in your Meta account settings. Some parts of the site may not work properly if cookies are disabled. Our website recognizes Global Privacy Control (GPC) signals as a request to opt out of the sale or sharing of personal information where required by law.

Retention and security

We keep personal information for as long as needed to provide our services, maintain business records, comply with legal and regulatory obligations, and resolve disputes, and then delete or de-identify it.

We use reasonable administrative, technical, and physical safeguards to protect your information, including access controls and encrypted storage and transmission where appropriate. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information such as Social Security numbers through unsecured email.

Your choices

• Marketing emails: click "unsubscribe" in any marketing email.
• Text messages: reply STOP.
• Calls: ask us to place you on our internal do not call list.
• Access, correction, or deletion: email support@malohncapital.com. We may need to verify your identity before fulfilling your request.

We may still send you non-marketing messages about an active engagement.

State privacy rights

Depending on where you live, state privacy laws may give you some or all of the following rights, subject to certain exceptions:

• The right to know what personal information we have collected about you and how we use and disclose it.
• The right to access or obtain a copy of your personal information.
• The right to correct inaccurate personal information.
• The right to delete personal information we collected from you.
• The right to opt out of targeted advertising, the sale of personal information, and certain profiling.
• The right not to be discriminated against for exercising these rights.

Making a request. Email support@malohncapital.com or call (646) 809-5505. We will verify your identity by matching information you provide with information we already have. You may use an authorized agent, who must provide proof of your written permission. We respond within the time required by applicable law.

Appeals. If we deny your request, you may appeal by replying to our decision with the subject line "Privacy Appeal."

Advertising opt out. We do not sell personal information for money. To opt out of targeted advertising, email support@malohncapital.com with the subject line "Opt Out," or enable Global Privacy Control in your browser.

Financial information. Some information we collect in connection with financing may be governed by the federal Gramm-Leach-Bliley Act and related state financial privacy laws rather than general state privacy laws, and is handled under those laws.

Children's privacy

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page, and we will provide additional notice where required by law. Your continued use of our website or services after an update means you acknowledge the revised policy.

Contact us

Questions or requests about this Privacy Policy can be sent to: